Please Respond to this job by 2019-09-23
Don’t see the “I’m Interested” button below? Login here to express your interest.
LOCATION: Sydney, Australia 2015
GREENLIGHT STATUS: Yes, it’s ready to go.
POSITION TYPE: Production Assistant;
ONSITE OR WORKING REMOTELY? On site – at employer’s facility
Happy to work with candidates in other timezones?
ADDITIONAL SKILLS REQUIRED: N/A
BUDGET ESTIMATE: $25 Hourlyex GST/VAT
*FCPTalent note – any additional expenses should be discussed with the employer in advance or as such expenses arise*
EXPECTED START DATE: 2019-09-23
*FCPTalent note – where dates are specified, If you are only partially available, please note this upon expressing interest*
ESTIMATED DURATION OF JOB: Ongoing
YourFilm is a national video production company specialising in online video for the corporate market. We deliver consistency, scalability and cost efficiencies for businesses regularly producing video. With centralised platforms and workflows powered by a network of over 1,000 freelancers on our YourCrew platform YourFilm deliver video quickly without compromising quality. Supported by PostOp Goup’s infrastructure, YourFilm have broadcast quality production and post production facilities with extensive secure data storage and management.
This role sits within the Production Team with a primary focus on Client Services.
The objective of the role is to coordinate day to day client services duties. Ensuring all inbound client requests are processed in a timely manner and that clients are kept up to date throughout the production process. This role supports the Production Supervisor and Head of Production ensuring all video deliverables for clients and partners are on time and on budget.
Be the first point of contact for clients and inbound enquiries
Understand and respond to client needs, communicate these to the production team
Create and send quotes & proposals (working with Production team for budgeting)
Receive client briefs and turn them into budgets and proposals using our snazzy templates using our production team’s collective brains to help figure things out.
Support the wider Production team with getting client assets gathered in one place so our editors can hit the ground running
Create budget comparisons after productions are done and dusted to see if we stuck to the plan
Understand & respond to client needs
Communicate client needs and agendas to Production team
Work with Production team to ensure deadlines are met or hit early
Brief Production through established processes and platforms
Support Company Directors with day to day tasks
Attend shoots as client liaison when required
Follow established workflow processes and if you can contribute to making them even better, that too!
Basically, have nous. We just love people with nous.
We also love practicality. To us that means you know how to contribute, prioritise and take a bit of initiative.
Not afraid to ask for guidance, but also not afraid to offer your solution when you don’t 100% know.
A polite, friendly and diplomatic manner with excellent communication skills is key
Committed and flexible attitude to the job
Good general knowledge would be helpful if you want to join our trivia night (optional)
All of these skills are for one thing – client care. The ability to smooth the path so the client experience is the best it can be is the soul of this job.
Part-Time, 30 hours per week
$25 per hour (paid weekly upon invoicing)
YourFilm can offer flexibility with hours and the ability to work from home occasionally. We support people working in the industry and can be flexible with time off or flexible hours to work on other projects if required.
Australian Technology Park, Eveleigh, Sydney NSW 2015
Not registered? Register with us now for this job and future alerts:If you are not a member, join us at yourcrew.io
Registration button opens in new window. Complete then return here to apply.